Updated Date: January 2025
At Chip & Splinter (“we,” “our,” or “us”), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website at chipandsplinter.com (the “Website”).
1. Information We Collect
When you use our Website, we may collect the following types of information:
- Personal Information: If you fill out a contact form on our Website, we may collect your name, email address, phone number, and any additional information you choose to provide.
- Usage Data: We use Google Analytics to collect data about how visitors interact with our Website. This includes information such as your IP address, browser type, pages visited, and time spent on the Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries submitted through our contact forms.
- To improve our Website and understand how visitors engage with it.
- To monitor and analyse trends and usage patterns using Google Analytics.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. The only circumstances under which your information may be shared are:
- With service providers that help us operate our Website, such as Google Analytics, which processes data in accordance with its privacy policy.
- If required to do so by law or to protect our legal rights.
4. Data Retention
- Personal Information: We retain the information collected via our contact forms only for as long as necessary to respond to your inquiry.
- Analytics Data: Google Analytics data is retained as per Google’s default retention policy.
5. Your Rights
Under UK data protection laws, you have the following rights:
- To access the personal information we hold about you.
- To request corrections to your personal information if it is inaccurate or incomplete.
- To request the deletion of your personal information.
- To object to the processing of your data in certain circumstances.
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies
We use cookies to improve your browsing experience and analyze Website usage. By using our Website, you consent to our use of cookies. For more details, please see our Cookie Policy.
7. Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no data transmission over the Internet can be guaranteed to be completely secure.
8. Links to Other Websites
Our Website may contain links to external websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date noted at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact info@chipandsplinter.com
Thank you for trusting Chip & Splinter with your information. We are committed to respecting your privacy.